![]() ![]() Then today after Bitdefender update and reboot, this issue has happened twice. after applying a Intel ME BIOS patch, issue resolved for 2 months. Unfortunately, as of today, no recognition that someone at BD is taking this seriously? After researching this for some time I was pointed to Intel Management Engine and multiprocessor issues set up for Network Administrators and remote access WOL. No other operation / software on computer locks up system (not a memory or hardware problem). I am having to avoid full system scans in todays scamming/hacking environment because my antivirus software locks up Windows 10 and forces a hard reboot? Unacceptable. some of us out here have a clue and know how to recognize something in the software behavior that wasn't there before. ![]() This issue had better be taken seriously besides the usual dribble about system resources. I have ten BD Internet Security licenses for 3 years. One of the way they can fix this problem is that they use smart scan method that forexample eset use that and it detect all of the virus if its database has them.(I mean this method works greatly and bitdefender can use that scan way.) I don't say you can't use it on hdd but it is very ideal to use it on ssd (because forexample its startup is take much time even on ssd and in normal using may lead to hanging or some slowdowns for your system if you use hdd).Īnd for ram it is good to have at least 6 or 8 gigabyte or ram.Īnd I should note that I don't have your problem when I select my hdd partitions to scan but I think bitdefender have some problems on scanning the hdd drives because it have make some bad sounds and high sounds of hdd that I think it is not happened on other antivirus product like kaspersky and eset. I mean that using old cpus like intel pentium (r) core duo 2.7 ghz or 3 ghz not recommend for bitdefender and for bitdefender it is necessary to run on ssd to don't slowdown your pc. You should note that it is better to have a new cpu like core i3 8100 or i5 6100 or i3 6100or better for example or ryzen cpus.(I mean your cpus have at least 4 core and 3.2ghz for good working when using bitdefender). > Is this a known issue with current versions of Bitdefender Internet Security? I switched to Bitdefender after being badly let down by Avast's software and support, and it's very worrying that this has happened only two weeks into a two year licence. Is this a known issue with current versions of Bitdefender Internet Security? I switched to Bitdefender after being badly let down by Avast's software and support, and it's very worrying that this has happened only two weeks into a two year licence. I was not running any other security software in parallel with Bitdefender. ![]() Windows 10 had been fully updated prior to the installation of Bitdefender. After waiting for 20 minutes and observing no change in Bitdefender, a hard reset (holding the power button to force shut-down) was the only way to regain control of the PC.īitdefender was fully up-to-date and had run one previous system scan successfully. The computer's fans were running at full speed, suggesting 100% CPU usage. All other elements of the Windows UI were unresponsive. The computer would not respond to ctrl-alt-del, alt-tab, etc. The date-time display in the task bar stopped working (it showed 23:18 when the scan became stuck, and was still showing 23:18 ten minutes later). The mouse cursor remained visible and mobile, but the Bitdefender interface would not respond to attempts to close it. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: ![]() Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. ![]()
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